Boost Your Customer Experience with Datumo

Overview:

                Datumo is a revolutionary platform designed to enhance your Customer Relationship Management (CRM) system. It provides reliable, accurate, and valuable information about your customers, enabling you to create personalized customer experiences. Datumo transforms your CRM into a valuable tool for executing data-driven Customer Experience (CX) strategies.

Users:

                The tool is designed for businesses and professionals who want to build better data-driven strategies.

Goal:

                The goal of Datumo is to provide a comprehensive analysis of your CRM data to help you make informed business decisions.

Features:

                1. CRM Cleaning: Datumo corrects typos and inconsistencies due to bad data entry.

                2. CRM Filling: Datumo fills in the gaps wherever there is missing information due to incomplete data entry.

                3. CRM Enriching: Datumo adds new properties and fills them in for you.

                4. Health Status Checker: Use this feature to get a report highlighting all data quality issues that Datumo can solve for you at the touch of a button.

                5. Insight Functionality: Datumo’s Insight functionality scans your CRM, analyzes its data, and gives you an overview of the most salient facts and figures.

How it Works:

                1. Sign Up: Register on the Datumo platform.

                2. Integrate CRM: It can integrate with various CRMs.

                3. Data Cleaning: It corrects typos and inconsistencies in your CRM.

                4. Data Filling: It fills in the gaps in your CRM.

                5, Data Enriching: It adds new properties to your CRM and fills them in for you.

                6. Health Status Check: Use the Health Status Checker to get a report highlighting all data quality issues.

                7. Insights: Use Datumo’s Insight functionality to get an overview of the most salient facts and figures.

                8. Track Improvement: Track improvement over time and get notified when a new boost is required.

Customer Companies and Statistics:-

                1. Datumo has worked with a variety of companies across different industries. Some of them include: SK Telecom , Samsung Electronics , LG CNS AI & Big Data Research Center , Widebrain , iTaxi , Goldenline.

                2. It has 38 Big data experts on board.

                3. They have successfully delivered 30 long-term projects.

                4. They have worked 246,239 man-hours on projects.

                5. It has 245K users registered in Cash Mission, their crowd-sourcing platform.

                6. It has accomplished a variety of tasks for their clients, including data labeling, data collection, building end-to-end data platforms, integrating data sources into the cloud, building modern data warehouses, and creating data dashboards.