Automate note-taking from customer conversations with Grain, streamlining customer interactions.
Overview:
Grain is an innovative, AI-powered platform designed to enhance productivity and efficiency in meetings. It offers a suite of features that automate note-taking, record-keeping, and insight-capture, allowing users to focus on the conversation at hand.
Users:
Grain is trusted by over 10,000 companies and is particularly beneficial for sales leaders, user researchers, and customer-focused teams.
Goal:
The primary goal of Grain is to help users unlock the value of their meetings by providing an easy-to-use conversation intelligence platform.
Uses and Features:
1. AI Meeting Notes: Grain provides automatic note-taking during meetings, allowing users to stay fully present.
2. Meeting Automation: Grain can auto-sync notes to CRM contact and deal records, eliminating the need for manual data entry.
3. Coaching & Collaboration: Grain facilitates faster training and onboarding with playlists and comments.
4. Deal Analytics & Insights: Grain offers smart topics and key account alerts to improve visibility and close more deals.
5. Integrations: Grain integrates with popular platforms like HubSpot, Salesforce, Zapier, and Slack, making it easy to share insights and enrich communications.
How it Works:
1. Connect your calendar to Grain.
2. Set record rules to decide which types of meetings you want to record.
3. Grain joins your meetings, automatically recording and transcribing them.
4. AI-powered notes are generated from the content you want, in the format you want.
5. Select any AI note or transcript text to create a video highlight.
6. Share these highlights anywhere you can paste a link.
Customer Companies Statistics:
1. Trusted Users: It is trusted by over 10,000 companies.
2. Rating: As of February 2022, Grain has a rating of 4.7 out of 5 stars based on over 31,000 reviews.
3. Work Done: It users report saving up to 25 minutes after every sales call as Grain automatically generates and adds the call notes in HubSpot.
4. Products: Grain offers a suite of features including AI Meeting Notes, Meeting Automation, Coaching & Collaboration, Deal Analytics & Insights, and Integrations.
5. Market Presence: It is a popular choice among sales leaders and user researchers, with a strong presence in the market.
6. Tools: Grain integrates with popular platforms like HubSpot, Salesforce, Zapier, and Slack.
Contact for pricing
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