LiveChat: Revolutionizing Customer Service and Sales

Overview:

LiveChat is a comprehensive customer service platform that not only delights your customers but also fuels your sales. With its state-of-the-art technology, LiveChat is trusted by over 37,000 companies worldwide.

Features:

               1. Automation & Omnichannel Messaging: LiveChat offers automation and omnichannel messaging, making it a versatile tool for businesses.

               2. Customer Engagement: It allows businesses to connect with customers, solve their problems proactively, and anticipate their questions for faster responses.

               3. AI Integration: It balances AI automation and the human touch, allowing chatbots to engage, nurture, qualify, and convert leads on their own across different channels.

               4. Easy Integration: It can be easily integrated with over 200 tools that businesses use and love.

               5. Free Typing Test: It provides a free typing test that helps users improve their typing skills.

How it Works:

               1. Sign Up: New users can sign up for a free 14-day trial.

               2. Customize: Users can preview LiveChat on their homepage with just one click.

               3. Engage Customers: Businesses can show off their goods in elegant product cards and make more sales while chatting.

               4. Qualify Leads: Businesses can qualify leads online with custom forms and AI chatbot automations.

               5. Track Sales: Businesses can track sales and business goals automatically to see precisely how chats boost revenue and ROI.

Customer Companies and Statistics:

               1. LiveChat is used by a wide range of industries including E-commerce, Software, Finance, Education, Automotive, Gambling, Travel, Forex, and Hosting.

               2. Some notable companies that use LiveChat include Adobe, Sony, Huawei, IKEA, CBS, and PayPal.

               3. It handles over 75,000,000 chats monthly.

               4. It is connected to over 150 countries and has over 200,000 support reps.

               5. 41% of customers prefer live chat support.

               6. 79% of customers prefer live chat for getting immediate answers.

               7. 85.6% of customers are satisfied with their live chat sessions.

               8. It improves conversion rates by 40%.

               9. It has a rating of 4.5 out of 5 stars on G2.